Start your order with an e-mail to me describing your project and the date you need it completed. If possible, attach a photo of your quilt top to your e-mail. I'll reply and clarify anything that needs clarifying.
Once you have read and followed the prep work directions, we have agreed on pricing and all other details, print out the Work Order and fill it out. You should keep one copy and include another copy along with your quilt top and other materials for your project.
If you are mailing your quilt top to me, place a copy of your form on top of your quilt materials. Wrap that all in plastic or put it in a plastic bag to protect it. Put the bundle in a medium-weight corrugated box and seal securely. Be sure to insure your quilt. Ship it to Tillie Studio, using the address on the Work Order. Then, e-mail me to let me know it’s on the way.
Turnaround and Deadlines
When your quilt top arrives I will send you a confirming e-mail and finalize your total price and estimated completion date. Unless prior arrangements have been made, quilts are completed in the order I receive them. Allow at least 60 days lead time if your project must be quilted and returned by a certain date.
I require a $50 deposit to begin your quilt project and the balance prior to returning it to you. I accept
both deposits and balance due payments via PayPal (or cash if you live in the Portland metro area and are dropping off and picking up your quilt in
person.) To use PayPal, I will send an invoice to your e-mail address when your quilt project arrives and again before I ship it back to you. When you get the PayPal invoice e-mail, review it and click the Payment button in the e-mail. Log in to the secure PayPal payment page, review the details of your invoice and click Pay.
I use the
US Postal Service Priority Mail service in the